EXCHANGE AND REFUND POLICY
At Ishikala, we take immense pride in the quality and authenticity of our products, including our 100% pure Indian Tussar silk sarees, handloom crafted by our skilled artisans, and Mama Honey, which is 100% raw wild honey, carefully harvested through non-violent methods.
Due to the nature of our products, we do not offer any exchange or refund options. We believe in ensuring that every saree and honey jar delivered to our customers is of the highest quality, carefully checked before dispatch.
SHIPPING INFORMATION
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Shipping Charges: The customer is responsible for paying the shipping charges at the time of purchase.
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Delivery Time: Orders are shipped through a reliable and trusted courier partner. Your order will be dispatched within 2 to 5 working days after you place it. Delivery time will depend on your location; generally, it takes 5 to 10 working days to be delivered across India. For outside India please connect on - info.ishikaenterprises0@gmail.com
NO EXCHANGE OR RETURN POLICY
Please note - due to the unique and handcrafted nature of our sarees and the natural, unprocessed nature of Mama Honey, once an order is placed and confirmed, it cannot be exchanged or refunded under any circumstances. We encourage you to double-check your order details and ensure your selection is final before making a purchase.
CUSTOMER SATISFACTION
We strive to maintain the highest standards in our products and services. If you have any concerns or issues with your purchase, please reach out to our customer support team, and we will do our best to assist you.